Privacy & Data Protection Policy Travelsmart – Tours & Travel Services

1. Introduction Travelsmart (“we”, “our”, “us”) is committed to protecting your personal information. This Privacy & Data Policy explains how we collect, use, store, and protect your data when you inquire, book, or travel with us.
By using our website, submitting an inquiry, or booking a tour, you agree to this policy.
2. What Personal Data We Collect
A. Basic Information Full name Contact number Email address Postal address
B. Identification Details (for bookings only) Passport details Date of birth Nationality Government ID (Aadhaar / PAN – only when required)
C. Travel-Related Information Travel preferences Meal preferences Medical conditions voluntarily shared for trip safety Emergency contact details
D. Payment Information Transaction details Billing information Note: We do not store your card/bank details. Payments are processed securely via third-party gateways.
E. Website & App Data Cookies IP address Device information Browsing patterns (for analytics)
3. Why We Collect Your Data (Purpose of Use) Respond to inquiries Provide tour quotes and customized itineraries Process bookings for flights, hotels, visas, insurance, and tours Share details with suppliers (airlines, hotels, DMCs, transport operators) Improve our services and customer experience Send booking confirmations, invoices, and vouchers Notify you about updates, offers, or travel alerts Ensure safety and regulatory compliance Maintain financial and audit records
4. How We Share Your Information We never sell your data. We share your information only with:
– Airlines, hotels, cruise lines – Visa processing partners – Insurance providers – Local DMC partners & tour operators – Payment gateway providers – Government authorities (only when legally required)
Each partner receives only the information necessary to provide the service.
5. Data Storage & Protection We take reasonable security measures to protect your personal data, including: – Secure servers – Encryption of sensitive information – Limited access to authorized employees – Contractual data protection with vendors
We retain your data only for as long as required for business, tax, and legal compliance.
6. Your Rights You may:
– Access your personal data – Request corrections – Request deletion (where legally possible) – Withdraw consent for marketing communication – Opt out of promotional emails/WhatsApp messages at any time
To exercise these rights, email us at: [Insert company email]
7. Cookies & Online Tracking Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features may not work properly.
8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Children’s Privacy We do not knowingly collect personal data from children under 18 without parental consent.
10. Changes to This Policy We may update this policy from time to time. The latest version will always be available on our website.
11. Contact Information For any questions about this Privacy & Data Policy, contact us at: Email: [travelsmart3@gmail.com]